According to the Organic Regulation of the University of Minho, the Documentation Services is a Services Directorate headed by a Director, reporting directly to the Rector.
The Documentation Services is an integrated system that includes the functional units of library and bibliographic information and all the libraries of the University, with the core attributions (mission):
a) Gathering, organizing and granting easy accessibility to all available bibliographical resources located within the libraries of the University of Minho, thus creating an ideal environment for the University community to fulfil their informational, educational and cultural needs.
b) Active participation in bibliographical, scientific and technical networks, in accordance with the interests of the University of Minho.
The Documentation Services includes the Library Division, the Information Division and the Secretariat section.
The Library Division of the Documentation Services currently incorporates the functional sections of Aquisitions, Documental analysis, Cataloguing, Reading and Loan, having the function of running the library tasks and services.
The Information division incorporates the functional sections of the Digital Library, IT services, RepositóriUM, Dissemination and Reference, Training and Cultural Activities. The main function of the information division is the management and dissemination of information with the purpose of aiding research and education.
Finally the structure of the documentation Services is composed of the secretariat section, responsible for all administrative matters within the documentation Services. Integrated within this section is the maintenance services.
Directly under the Director of Services are also the office of Open Access Projects and the Quality Management System.
The Open Access Project Office is responsible for managing and implementing the activities related to the projects in which the Documentation Services participate.
With regard to the Quality Management System (QMS), SDUM implemented their system based on the reference standard ISO 9001:2008 and the Balanced Scorecard, and obtained the certification of its services in July 2009. The responsible for the Quality Management System has the function of the management and promotion of the QMS.