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Privacy Policy of the Documentation Services of the University of Minho (SDUM)

This privacy policy aims to inform the user about the collection, processing and use of their personal data, as well as the rights they hold over them, in accordance with the General Data Protection Regulation (EU) 2016/679 of the Parliament and of the Council of 27 April 2016 (RGPD).

The Documentation Services of the University of Minho respects your right to privacy and does not collect any personal information about you without your consent.

Any personal data you provide to us will be treated with the mandatory security and confidentiality as required by the RGPD.

Collecting and Handling Data

The personal data of the user, collected in the scope of the activities and services of SDUM and the libraries of the University of Minho managed by SDUM, will be treated for registration purposes in the UMinho libraries, for all activities related to loan services, cultural extension and user training, registration and use of RepositóriUM services, registration and reception of the Newsletter on the site openacess.sdum.uminho.pt, communications with users, processing requests for information, complaints, suggestions and analysis of statistics.

The personal data processed in the scope of the activities and services provided by SDUM is the data provided by the User through a variety of institutional forms and those provided by other services of the University of Minho.

SDUM will also process personal data for the collection of monetary penalties for overdue loans; processing of user cards; and the processing of document supply services and inter-library loans.

SDUM may also use personal data to conduct quality service surveys or user satisfaction surveys, to meet quality policy requirements and to exercise and monitor the services provided.

SDUM is the entity responsible for the processing of personal data, within the scope of the activities and services indicated in the previous points. The User may contact SDUM for any question related to the protection of his personal data, by e-mail sdum@sdum.uminho.pt.

Data transmission

SDUM will neither communicate nor transmit the User's personal data to entities external to UMinho.

Security policy

SDUM, within the framework of the policies and procedures of the datacentre of the University of Minho, have implemented adequate security measures to protect the personal data of the User against destruction, loss, alteration, dissemination, unauthorized access or any other accidental or unlawful treatment.

It is, however, the user’s responsibility to ensure that the equipment used is adequately protected against harmful software and computer viruses, worms and / or malware.

Period of data storage

The personal data of the Users will be kept during the period of validity of their registration at the UMinho libraries, and managed by SDUM or for a period of time necessary to provide the services for which they are intended. After this period, SDUM may still maintain them for statistical purposes, and for the latter purpose the data should then be anonymized.

User Rights

Users, as the holder of their personal data, have the right to request access to the personal data concerning them, request alteration of personal data that is inaccurate or incomplete, removal of personal data, total or partial limitation of the processing of personal data, the right to object to the processing of personal data and the right to data portability, may be done so by sending a request in writing to: sdum@sdum.uminho.pt

Whenever Users consider that SDUM may have violated their rights under the applicable data protection law, a complaint must be made with the competent control authority (National Data Protection Commission).

Disclaimer in connection with external links

This privacy policy does not apply to third-party websites who have links on SDUM website.

Cookie Policy

SDUM websites may use cookies, and their scope is defined in the cookie policy described below.

Only technical information pertaining to visits to websites maintained by SDUM is recorded on our servers, and no information that may be used to identify visitors to the site is collected. The registered technical information is limited to the following items:

- The Internet Protocol (IP) address of the visitor;
- The type of Internet browser (browser) used by the site visitor and the respective operating system used;
- The date and time of the consultation;
- The pages visited on the site and the documents downloaded.

The technical information will be used only for statistical purposes.

What are cookies?

Cookies are small electronic files, which are stored on your computer through the browser. These files are required for the server to be able to distinguish each client and maintain the state while browsing.

These cookies can only be read by SDUM websites and by the customer, who can delete them if he or she wishes.

If you do not wish to receive cookies you can configure your computer to notify you whenever you receive a cookie or disable all cookies through your web browser. For this purpose you can consult the "Help" menu of your browser to know the correct way to change or update cookies. If you disable cookies, you may not be able to access some of the above functions

Our cookie policy:

The cookies used on SDUM websites are anonymous and no personal information of the users is stored in them or other information that allows them to identify personally. Cookies are used to improve the user experience and to allow us to analyse the use of the portal in order to optimize the functionality in the portal.

Privacy Policy Amendment

SDUM reserve the right at any time, without prior notice and with immediate effect, alter, add or revoke, partially or completely, this Privacy Policy. Any changes will be immediately posted on this same web page.

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